Refund policy
Change of Mind:
Each piece is individually handmade to the customer so we're unable to offer exchanges or returns for change of mind.
Damaged or Defective items:
While we take every precaution to ensure your order arrives safely, accidents can happen. If your item arrives damaged or defective, please contact us within 48 hours of receiving your order.
To facilitate the refund process, please provide clear photos of the damaged item and its packaging. A refund or replacement will be considered on a case-by-case basis upon review of the provided documentation.
Contact Us:
If you have any questions or concerns about our returns policy, please don’t hesitate to contact us at handmade.bymeg97@gmail.com.
We appreciate your understanding and cooperation in adhering to our returns policy. Thank you for choosing Handmade by Meg to make your unique scrub top.